SaleMove CoBrowsing

Secure CoBrowse Technology to Better Support Your Customers

SaleMove CoBrowsing insurance site
CoBrowsing visitor and operator views

Add visual engagement to your customer experience with SaleMove CoBrowsing and start having more meaningful conversations with your customers. CoBrowsing (aka Collaborative Browsing) enables your company agents and customers to be on the same page - literally.
With CoBrowsing you can easily guide customers through complex forms or to hard-to-find resources on your site. The hands-on approach made possible through CoBrowsing drives higher conversion rates and produces more satisfied customers.

Ultimate Guide to CoBrowsing Ebook
Ultimate Guide to CoBrowsing
Learn how visual engagement can increase online conversions and improve customer support in our newest eBook.

Learn how visual engagement can increase online conversions and improve customer support in our newest eBook.

OUR CLIENTS
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Resolve customer issues faster

CoBrowsing provides valuable visual context and allows companies to “show” not just “tell - leading to decreased average handle time and more satisfied customers.

Observe customer issues in real-time icon

Observe customer issues in real-time

Leveraging CoBrowsing’s “Observation” mode, companies can see customer issues before the customer engagement even begins.

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Add a new dimension to inbound phone calls

With OmniBrowse, SaleMove’s standalone CoBrowsing solution, companies can marry inbound support calls with the web browsing sessions those calls originated from.

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Plug the leaks in your online funnels

Complex transactions or lengthy forms often provide customers with numerous exit opportunities. CoBrowsing allows companies to guide customers through these drop-off points - increasing conversion significantly.

“Adding CoBrowsing and Live Web Observation to our website was like giving our support agents X-ray vision”
VP, Contact Center

Discover how CoBrowsing can help your organization

See CoBrowsing in Action.

REQUEST A demo