Customer Experience

Maintain closer relationships with your customers
KPI's we target in CX:
Customer Loyalty Scores
Customer Effort Score
About Customer Experience
SaleMove allows companies to forge and maintain deeper relationships with their customers by providing real-time online “face-to-face” access to account managers, advisors, and agents. With 2-way video communication, your customers can put a face to a name - building greater customer satisfaction and loyalty in the process.
Operator cursorVisitor cursorSaleMove's CoBrowsing activated

Provide Personalized “In-Person” Guidance

Move from “show” to “show & tell” with SaleMove's CoBrowsing and provide your customers with collaborative guided tours of your products and services.

Leave the Phone in Their Pocket

With SaleMove, your customers never have to dial-in to reach out. Hold a full audio or video conversation with the just the click of a button.

SaleMove mobile engagement

Intelligently Route Customers to Their Dedicated Contact

Leverage your data to create a unique identifier that can be used to identify a customer and route them directly to their representative every time.

Map of dedicated contacts
SaleMove's Case Study Traditional Chat vs SaleMove chat
Success case study

Traditional Chat vs SaleMove Chat

All chat solutions aren't equal. See how SaleMove chat outperformed a legacy chat provider for a major insurer.

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“With SaleMove we increased our conversion by over 200%”

Director of Digital - Top 10 Bank