MARCH 16, 2017
• 40 min

Balancing Bots & Humans

Teron Douglas
Head of Platforms at Bank of America
MARCH 16, 2017
• 40 min

Balancing Bots & Humans

SaleMove CEO Dan Michaeli chats with Teron Douglas, Head of Platforms at Bank of America, about the unique challenges faced by Financial Services companies in delivering a top-notch customer experience. We also discuss how bots can be leveraged to move customers towards a real human interact

Teron Douglas
Head of Platforms at Bank of America
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