Resources

Creating an enterprise-level solution for high-touch engagement with online customers takes the right platform and a bit of knowledge... Here is a collection of research, white papers, case studies and infographics that showcase SaleMove.

CASE STUDY
Traditional Chat vs SaleMove Chat

All chat solutions aren't equal. See how SaleMove chat outperformed a legacy chat provider for a major insurer.

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CASE STUDY
Increase Conversion

See how SaleMove helped a major US insurer increase online conversion by 440%.

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CASE STUDY
Decrease Resolution Time

Discover how a major US insurer decreased customer interaction time by 25%.

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White paper
Technology for Fiduciary Responsibility

A guide for adjusting to 2017's new DOL Fiduciary Law.

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Ebook
The Ultimate Guide to CX Building

A comprehensive guide to building your CX.

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Infographic
SM Value Propositions

Core SaleMove value propositions for your business.

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INFOGRAPHIC
SM Call Center

Turning your contact center into an engagement center.

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INFOGRAPHIC
Video Chat Study

Infographic based on a Gartner study highlighting video chat.

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White paper
Why Contact Centers are No Longer Enough

An introduction to the next generation of contact centers: Engagement Centers.

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INFOGRAPHIC
Success Management

Learn about SaleMove’s KPI-based success management.

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Case Study
Earnhardt Toyota Case Study

A case study featuring Earnhardt Toyota.

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White paper
Conversation in Your Virtual Showroom

SaleMove paper discussing the future of automotive retail.

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White paper
McKinsey Innovating Automotive Retail

McKinsey report on the automotive industry.

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White paper
McKinsey Virtual Financial Advice Study

McKinsey report on the virtual advisors in financial services. 

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