SaleMove enables companies to have the most relevant and meaningful conversations with their customers on the channels they choose.
We know that no two customer engagements are ever the same. That’s why SaleMove allows you to communicate with your customers on a variety of different channels - all managed through a single platform.
With live chat, audio chat (both phone and VoIP), and video chat, SaleMove provides the perfect mode of customer communication for all levels of complexity. And with SaleMove’s rich visual engagement tools like CoBrowse and Observation, you can provide your agents with unprecedented visual context - enabling more efficient support with decreased resolution times.
Learn more about how OmniChannel Customer Engagement is more than just CoBrowsing.
Identification & Segmentation
SaleMove uses predefined business logic to intelligently view website visitors in real-time and then segments them based on behavioral or demographic data.
Have conversations with your customers on the channels they prefer - both reactively and proactively - ensuring minimal customer effort and maximum satisfaction.
Arm your agents with real-time visual context through live web observation and CoBrowsing - allowing your agents and customers to be on the same page immediately.