Selling insurance online presents interesting challenges. From choosing the correct policy type to filing a claim, complexity often makes your customers yearn for a live expert. SaleMove enables insurance companies to take their digital strategy to the next level by leveraging agent expertise and offering an “in-person” customer experience online.
With SaleMove, your agents can guide customers from a simple conversation over chat or video to a fully-immersive guided experience through dual-cursor CoBrowsing.
Leverage SaleMove’s business logic engine and your custom data to notify your agents when high-value visitors are actively shopping for policies.
Add rich visual context to your inbound support phone calls with SaleMove and allow your agents to see customer issues in real-time.