Dive into Omnichannel

Customer Engagement

Imagine a customer experience so smooth and seamless that a customer is able to move fluidly between channels at will, creating a perfect unbroken customer journey.
Start journey

Dive into Omnichannel

Customer Engagement

Imagine a customer experience so smooth and seamless that a customer is able to move fluidly between channels at will, creating a perfect unbroken customer journey.
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Start journey
To learn how your organization can offer true omnichannel customer engagement, visit SaleMove.com

Omnichannel

Customer Engagement

offline
oNline
40%
ALWAYS
convert
40%
NEVER
convert
20%
ASSIST TO
convert
20%
ALWAYS
convert
60%
NEVER
convert
20%
ASSIST TO
convert
Hover your mouse over funnels to see more details!
Always convert
Never convert
Assist to convert
4%
ALWAYS
convert
80%
NEVER
convert
16%
ASSIST TO
convert
4%
ALWAYS
convert
75%
NEVER
convert
21%
ASSIST TO
convert
Assisted channels are engagement channels where companies can leverage their human agents to provide an in-person experience online.
A System of Engagement is a single platform that facilitates and manages communication across all of your assisted channels. 
SaleMove System of Engagement is trusted by
The Engagement Center is the next evolution of the Contact Center. Engagement Centers are digital-first and incorporate visual engagement solutions to create an effortless customer experience, while driving value.

How assisted channels fit into
the offline/online world

Choose a use case
Mary walks into her bank for an auto loan
John dials a phone number he sees in an Insurance company’s tv commercial
Dave is shopping online for an engagement ring
Jessa is looking to book a flight using her frequent flyer points through the airline’s mobile app
See also:
To learn how your organization can offer true omnichannel customer engagement, visit SaleMove.com
See also:
To learn how your organization can offer true omnichannel customer engagement, visit SaleMove.com
See also:
To learn how your organization can offer true omnichannel customer engagement, visit SaleMove.com
See also:
To learn how your organization can offer true omnichannel customer engagement, visit SaleMove.com