Dive into Omnichannel
 Customer Engagement

Imagine a customer experience so smooth and seamless that a customer is able to move fluidly between channels at will, creating a perfect unbroken customer journey.

Start journey

Dive into Omnichannel
 Customer Engagement

Imagine a customer experience so smooth and seamless that a customer is able to move fluidly between channels at will, creating a perfect unbroken customer journey.

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Start journey

Omnichannel
 Customer Engagement

offline

oNline

40%

ALWAYS
convert

40%

NEVER
convert

20%

ASSIST TO
convert

20%

ALWAYS
convert

60%

NEVER
convert

20%

ASSIST TO
convert

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Always convert

Never convert

Assist to convert

ALWAYS
convert

80%

NEVER
convert

16%

ASSIST TO
convert

ALWAYS
convert

75%

NEVER
convert

21%

ASSIST TO
convert

Assisted channels are engagement channels where companies can leverage their human agents to provide an in-person experience online.

A System of Engagement is a single platform that facilitates and manages communication across all of your assisted channels.

SaleMove System of Engagement is trusted by

The Engagement Center is the next evolution of the Contact Center. Engagement Centers are digital-first and incorporate visual engagement solutions to create an effortless customer experience, while driving value.