Omnichannel Customer Experience Made Simple

Build better relationships with your customers & deliver seamless journeys with SaleMove

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A System of Engagement for the Enterprise

Build the Perfect Live Customer Experience Stack

SaleMove develops secure customer engagement solutions that enable companies to deliver a better customer experience online. With SaleMove, companies can identify and observe their highest-value website visitors, communicate with them through the channel of their choice, and visually guide them to issue resolution with our award-winning Co-Browse technology.

Increase Online Conversion

Spend more time with the customers that matter and plug the holes that currently exist in your customer journey.

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Improve Customer Service

Exceed customer expectations by leveraging context and providing a more human online customer experience.

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Reduce Operational Costs

Provide a more seamless and consistent experience not only for your customers, but also for your employees.

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ABOUT SALEMOVE

Technology You Can Trust

SaleMove provides enterprise customer engagement solutions for delivering a high-touch, in-person customer experience online. Through our solutions, companies provide personalized human interaction online to their customers and most qualified prospects.

Seamless

Offer a seamless customer and employee experience without any downloads or installations

Secure

Security is the cornerstone for all our solutions and our SOC2 compliance allows top financial institutions to rest easy at night

Scalable

SaleMove technology is infinitely scalable - allowing our solutions to evolve with your business needs

Features

Turn Every Engagement into an Opportunity

SaleMove solutions provide companies with a rich layer of visual context to better identify, communicate with, and guide their customers - maximizing every customer touchpoint and creating more effective sales and support interactions.

Identify & Observe

Identify & Observe High-Value Visitors

Identify and segment your website visitors based on behavior or demographic data and observe their browsing sessions in real-time to get in front of potential support issues

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Customer-Centric Communication

Communicate Beyond Chat

With live chat, audio, and video, SaleMove allows you to engage your customers on the channels of their choice - decreasing customer effort and eliminating costly channel switches

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Audio communicate

Audio

Chat communicate

Chat

Real-Time Guided Support with
Co-Browse

Engage Through Live Co-Browsing

Arm your reps with real-time visual context and provide your customers a true guided experience through Co-Browsing - putting your reps and customers on the same page…literally

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Customer-Centric Companies Choose SaleMove

Top-10 US Bank Increased Conversion Through Conversation
3x
Conversion Lift
4.85
CSAT Score

Deutsche Bank Delivers a Better Customer Experience with SaleMove

See Deutsche Bank demo at FinovateFall 2017

Top-5 US Property & Casualty Insurer Increases Online Sales with SaleMove
4x
Conversion Lift
+1M
SaleMove Engagements/Yr

Case Study

Top-5 US Property & Casualty Insurer Increases Online Sales with SaleMove

SaleMove enables insurance companies to drive more online sales through the delivery of high-touch, meaningful engagement.

Top Global Insurer Improves Customer Experience with SaleMove
25%
Reduction in AHT
15%
Lift in Customer Satisfaction

Case Study

Top Global Insurer Improves Customer Experience with SaleMove

SaleMove enables insurance companies to better service their customers by providing more context to their agents - leading to faster resolution and happier customers.

Automotive Insurer Delivers Best-in-Class Customer Experience with SaleMove
4.4x
Conversion Lift
4.5
CSAT score

Case Study

Automotive Insurer Delivers Best-in-Class Customer Experience with SaleMove

SaleMove allows insurance companies to provide a top-notch customer experience which has proven to increase online sales and improve online support.

Ready to Improve Your Online Customer Experience?

Discover how SaleMove is defining Live Customer Experience

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Resources

Learn About CX, Going Beyond Chat and the Future of Engaging Your Customers

Learn more about SaleMove and the evolution of customer experience by downloading one of our Case Studies, White Papers, eBooks, and more.

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7 Customer Experience Terms

Increasing Online Conversion with Customer Engagement

The battle for online conversion is increasingly coming down to customer experience
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7 Customer Experience Terms

Driving Online Self-Serve Experiences with CoBrowsing

Essential assets for developing, launching, and promoting self-serve customer experiences.
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7 Customer Experience Terms

When and Where to Use Automation in Customer Service

Automation isn’t a one-size-fits-all solution, it creates just as many challenges.