The Live Customer Experience Stack

Enable your website or app with Video, Phone, Chat, CoBrowsing, and everything in between. All with no downloads or installation.
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UPCOMING WEBINAR

Delivering a Better Customer Experience with SaleMove

August 22nd, 2017 at 2PM ET

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ABOUT SALEMOVE

Delivering the In-Person Experience Online

SaleMove provides enterprise customer engagement solutions for delivering a high-touch, in-person customer experience online. Through our solutions, companies provide online personalized human interaction to their customers and most qualified prospects.

Seamless

Your website visitors can use any of our solutions without any downloads or installations and in a single click.

Secure

Our solutions are SOC2 compliant and currently deployed at major global financial institutions.

Scalable

Our platform is fully scalable, allowing companies to add-on or customize their unique solution.

Solutions

Build the Perfect Live Customer Experience Stack

SaleMove solutions enable companies to create more personalized higher-touch engagements with their customers - leading to increases in online conversions, improved customer support, and greater customer success.

Sales

Engage your website visitors and guide to conversion through conversation

Support

Leverage rich context to authenticate customers, anticipate inquiries, and avoid future issues

Success

Build customer loyalty by creating deeper more personalized relationships

Features

Turn Every Engagement into an Opportunity

SaleMove solutions enable companies to identify, communicate, and engage with their customers online - creating memorable sales and support interactions.

Identify

Identify Your Highest-Value Visitors

SaleMove enables companies to identify their highest-value website visitors in real-time. Once a visitor is online, agents are notified via desktop notification and custom messaging is displayed to the visitors to elicit engagement. Alerts and messaging are based on browsing behavior, CRM data, and more.

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Communicate

Communicate Beyond Chat

Go beyond chat with SaleMove. Communicating with your customers through various channels is critical to your customers' overall experience. SaleMove allows companies to open dialogue with their customers through live video, audio, or enhanced chat – both reactively and proactively. Even better, conversations seamlessly move from one medium to another.

Audio

Chat

Engage

Engage Through Live CoBrowsing

Give your agents the gift of sight. SaleMove CoBrowsing provides rich visual context to better enable your agents to provide more personalized and accurate guidance. Through Live Observation and 1-click dual-cursor CoBrowsing, companies see their customer’s issues and actively participate in assisting.

Client Stories

3x
Conversion Lift
4.85
CSAT Score

Case Study

Top-10 US Bank Increased Conversion Through Conversation

Banks leverage SaleMove to close more business online by providing face-to-face, high-touch engagements on their websites.

4x
Conversion Lift
+1M
SaleMove Engagements/Yr

Case Study

Top-5 US Property & Casualty Insurer Increases Online Sales with SaleMove

SaleMove enables insurance companies to drive more online sales through the delivery of high-touch, meaningful engagement.

25%
Reduction in AHT
15%
Lift in Customer Satisfaction

Case Study

Top Global Insurer Improves Customer Experience with SaleMove

SaleMove enables insurance companies to better service their customers by providing more context to their agents - leading to faster resolution and happier customers.

4.4x
Conversion Lift
4.5
CSAT score

Case Study

Automotive Insurer Delivers Best-in-Class Customer Experience with SaleMove

SaleMove allows insurance companies to provide a top-notch customer experience which has proven to increase online sales and improve online support.

Ready to Complete Your Live Customer Experience Stack?

Discover how SaleMove is defining Live Customer Experience

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Resources

Learn About CX, Going Beyond Chat and the Future of Engaging Your Customers

Learn more about SaleMove and the evolution of customer experience by downloading one of our Case Studies, White Papers, eBooks, and more.

CASE STUDy
Traditional Chat vs SaleMove Chat

SaleMove provides enterprise solutions for delivering a high-touch, in-person customer experience online. 

DOWNLOAD
DOWNLOAD
EBook
The Ultimate Guide to CX Building

SaleMove provides enterprise solutions for delivering a high-touch, in-person customer experience online. 

DOWNLOAD
DOWNLOAD
CASE STUDy
Decrease Resolution Times

SaleMove provides enterprise solutions for delivering a high-touch, in-person customer experience online. 

DOWNLOAD
DOWNLOAD
EBOOK
Implementing SaleMove

SaleMove provides enterprise solutions for delivering a high-touch, in-person customer experience online. 

DOWNLOAD
DOWNLOAD
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